Meet The Team

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Chesley Knowles
Program Manager for Housing/Veterans Services

O: 903-237-2345 

F: 903-291-1033

Chesley has 20 years of service with Community HealthCore. Currently working primarily with people experiencing a housing crisis – specifically those individuals with mental health/substance use disorders and/or the veteran population.

Jay Morgan
Program Supervisor

O: 903-291-1155 Ext. 5659

F: 903-291-1033

Jay is the Program Supervisor for the East Texas Veterans Resource Center. He served in the Air Force from 1993 to 2003 and holds a Bachelor’s degree in History.

Osterline Duclona
Case Manager - Longview Area

O: 903-291-1155 

F: 903-291-1033

Osterline is a Case Manager providing case management supported services  to veterans in need of obtaining and maintaining their own housing goals. Osterline  connects them  to other resources within the community they might need. She  holds a Bachelor’s degree in Biology and Chemistry, and a Master’s in Behavioral  Psychology. Osterline likes making a difference in the lives of individuals  she comes in contact with on a daily basis.

Randy Cobb
Case Manager - Texarkana Area

O: 903-556-0600

F: 903-291-1033

Randall is a 29 year employee with Community Healthcore. He is a qualified mental health and mental retardation professional. Growing up in a family of Veterans he gained a great deal of respect for the Military. He is honored to serve as a Case Manager for the ETVRC Team. He earned his Bachelors degree from Texas A&M.

Lori Thomas

Outreach Coordinator

Cell: 903-316-6478

F: 903-291-1033

Lori is the North East Texas Volunteer Coordinator for the Military Veteran Peer Network. She's the Mom of an OIF Army Veteran. Having been an advocate for Service Members, Veterans and their families for many years, the ETVRC is part of her extended family. Serving those who've served is her mission in life. Her husband Johnny and the rest of her own family keep her grounded. (Ask about her grandkids!)