501 Pine Tree Rd, Longview, TX 75604 | (903) 291-1155
Supportive Services for Veterans
and Their Families
Meet The Team
Chesley Knowles
Program Manager for Housing/Veterans Services
Chesley has 20 years of service with Community HealthCore. Currently working primarily with people experiencing a housing crisis – specifically those individuals with mental health/substance use disorders and/or the Veteran population.
Wallace Revalee
Program Supervisor
wallace.revalee@communityhealthcore.comOffice: 903-831-7585 ext 3450
Fax: 903-291-1033
Wallace, a Desert Shield/Storm Veteran, served in the U.S. Air Force as an ammunition technician from 1989 to 1996. After obtaining a Bachelor of Science degree in Psychology, he retired after more than 23 years in the Criminal Justice field. For Community Healthcore, he held the position of Veteran’s Healthcare Navigator at ETVRC with the Supportive Services for Veteran Families prior to filling the role of Program Supervisor. He appreciates the opportunity to assist veterans in connecting with VA and community care and resources, performing outreach and Veteran advocacy, and seeking to encourage wellness at all levels for the veteran population.
Dr. Osterline Duclona
Case Manager
- Longview Area
Osterline is a Case Manager providing case management-supported services to Veterans in need of obtaining and maintaining their own housing goals. Osterline connects them to other resources within the community they might need. She holds a Bachelor’s degree in Biology and Chemistry and a Master’s in Behavioral Psychology. She holds a doctorate in Developmental Psychology. Osterline likes making a difference in the lives of individuals she comes in contact with on a daily basis.
Randall Cobb
Case Manager
- Texarkana Area
Randall is a 29 year employee with Community Healthcore. He is a qualified mental health and mental retardation professional. Growing up in a family of Veterans he gained a great deal of respect for the Military. He is honored to serve as a Case Manager for the ETVRC Team. He earned his Bachelors degree from Texas A&M.
Ken Hansen
Outreach Coordinator/Peer Services Coordinator
- Longview/Texarkana Area
Ken is the Outreach Coordinator/Peer Services Coordinator - Veterans Services for the East Texas Veterans Resource Center. He has served in the US Army for over 23 years. He has a passion for serving Veterans. He helps Veterans and their families by providing Peer Support and resources within the community that they may need. He educates the local communities in Suicide Prevention. He serves 12 counties.
Rachel McBroom
Data Systems Coordinator
- Longview/Texarkana Area
Rachel is the Data System Coordinator who has been with Community Healthcore for 9 years. She helps with providing support to veterans and their family by connecting them with resources in the community. She coordinates with ADRC, Mental Health agencies, Substance Abuse agencies, and other housing projects to provide support to civilian clients as well as Veterans. She is committed to ensuring we provide the best service to individuals who are experiencing homelessness with empathy and dignity.
Emily Lester
Health Care Navigator
- Texarkana/Longview Area
Emily is the Health Care Navigator who assists Veterans in gaining access to healthcare in their communities and surrounding areas. She serves 14 counties. She supports recommended healthcare plans and provides education on wellness-related topics. Emily also does outreach by connecting Veterans with community-based resources the Veteran might need. She earned her Bachelor of Science in Psychology and a Master’s in Business Administration at Texas A&M-Texarkana. Her experience as a military brat has fueled her passion for helping Veterans and providing the care and attention they deserve.
Joy Lowe
Veteran Suicide Prevention Outreach Coordinator
- Longview/Texarkana Area
Joy is the Veteran Suicide Prevention Outreach Coordinator (VSPOC). She served as a medic in the US Air Force from 1998 to 2006. She holds a Bachelors degree in Forensic Biology and is a Certified Mental Health Peer Specialist. Her passion for Veterans has led her to working in this field to help diminish the stigma of Veterans seeking help for suicidal thoughts. Joy’s hope is that her work in this program will help to greatly reduce the number of Veteran suicides.